Privacy policy

ZEROHORIZON LABS PRIVATE LIMITED operates this company website. Its Corporate Identity Number is U62012DC2026PTC471425. In this policy, “we”, “us”, and “our” refer to that company. This policy explains how information about visitors and people who contact us is handled in connection with this website.

This policy covers this company website and messages sent to us about it. It does not automatically cover Woohl, Sama, Pickie, Unstage, or other product websites and services. Those services may collect different information for accounts, purchases, payments, or other features. Please read the privacy policy on the relevant product site before using it.

If you email us, we receive what you choose to include. This may be your name, email address, phone number, organization, job interest, product interest, message, attachments, and any other details you share. We use this information to understand your question and reply.

You do not need to send us personal information simply to browse the public pages. This website does not currently have an account registration form, checkout, or online payment form. Please avoid sending passwords, payment card details, government identity documents, or other sensitive information by ordinary email unless we have agreed on a suitable way to receive it.

Like most websites, the systems that deliver and protect this site may record technical information when a page is requested. This can include your IP address, browser and device type, operating system, pages requested, the time of a request, referral information, and error or security events. Hosting providers may process this information on our behalf.

We use technical information to deliver pages, identify faults, maintain security, prevent misuse, and understand whether the site is working. We do not use this company website to ask visitors to sign in or create a profile.

We use information only for purposes connected with operating this website and communicating with people who contact us. Those purposes include:

• Replying to general, business, partnership, media, career, and product inquiries, and following up where it is relevant.
• Keeping a record of a conversation so we can understand earlier messages and provide consistent support.
• Running the site, checking performance, fixing errors, and protecting it against spam, abuse, and security threats.
• Meeting legal duties, responding to lawful requests, and protecting our rights or the rights of others when necessary.

We handle personal information when you ask us to take a step, such as replying to your email, when it is reasonably needed to operate and secure the site, when you give a relevant permission, or when a law allows or requires it. The precise legal ground depends on the information, the purpose, and the law that applies to the situation.

You may choose not to provide information in an email. If we do not receive enough detail, we may be unable to answer a specific request. Browsing the public pages does not require you to send us a message.

Cookies are small pieces of information a website may store in a browser. This company site may use technical storage that is needed to deliver pages or keep the site secure. At the date shown above, the site code does not include an advertising pixel or cookie-based marketing tracker. A hosting provider may still use technical information for delivery and security.

If we introduce optional analytics, advertising, or other tracking tools, we will update this policy and provide choices where applicable law requires them. You can manage or remove cookies through your browser settings, although blocking essential storage may affect how a site works.

People who work for or with ZEROHORIZON LABS may access a message when they need it to answer you, review an opportunity, operate the site, or keep it safe. We may use service providers for website hosting, email, storage, security, and related business support. They should handle information only for the relevant service and under appropriate safeguards.

We may share information when required by law or a valid legal process, to address suspected misuse or security issues, or to protect people and rights. If our business changes through a merger, sale, or reorganization, relevant information may be shared as part of that process, subject to applicable law. A product site you choose to visit receives information under its own policy, not merely because it is linked here.

We are based in India. Some service providers may store or process information in India or in another country. Where information moves across borders, we aim to follow applicable legal requirements and use reasonable safeguards appropriate to the information and the service involved.

We keep inquiry messages and related information for as long as reasonably needed to respond, manage a continuing conversation, maintain appropriate business records, or meet a legal duty. Technical logs may be kept for a shorter or longer period depending on security, troubleshooting, and hosting needs. We do not keep information for longer than is reasonably needed for the relevant purpose, unless law requires or permits it.

When information is no longer needed, we take reasonable steps to delete it or make it no longer identify a person. If you ask for deletion, we will review the request and explain if some information must be kept for a lawful reason.

We use reasonable organizational and technical measures to help protect information from unauthorized access, loss, misuse, or alteration. Access is limited to people and providers who need it for a legitimate purpose. We review security issues and take action where needed.

No website, email service, or internet transmission can be guaranteed to be completely secure. Please use care when choosing what to send by email and tell us if you believe a message or interaction with us has been misused.

You may contact us to ask what personal information you have shared with us, request a correction, ask for deletion, or raise a concern about its use. Where applicable law gives you additional choices, such as withdrawing a permission or making a complaint, we will handle your request under that law. We may need to verify your identity before sharing or changing information.

Email hello@woohl.com with enough detail for us to identify the relevant communication. We will review your request and reply within a reasonable time or within any period required by applicable law. Some requests may be limited where we must keep information to comply with law, protect a right, or complete a valid business record.

This website provides general company information and is not designed for children or intended to collect information from them. If you believe a child has sent us personal information through this website without appropriate permission, contact us so we can review the situation and take suitable action.

Links on this site may take you to a product website, map service, social platform, or other third-party site. We do not control how those sites collect and use information. Their own privacy policies explain their practices. Please read them before providing information there.

We may update this policy if our website, providers, information practices, or applicable requirements change. We will publish the current version here with a new last updated date. If a change materially affects information you have already given us, we will take any additional steps required by applicable law.